Product trailer for Freshdesk, most popular Freshworks software by number of customers. In the sea of SaaS sameness, I wrote the script using the four universal storytelling elements to stand out. I also worked with cross-functional stakeholders on feedback, picked voice talent, and collaborated with design.

Product video

For the product trailer, all I had to do was take several dozen slides and pages of product marketing docs, distill the key points down to two minutes, structure the video with the four universal storytelling elements (character, setting, conflict, and resolution) to stand out from the insufferably bland b2b cheer, work with visual design and production, choose voice talent, then revise the script with cross-functional stakeholders overseas. Easy!

Role
Video script copywriter
For
Freshdesk
Date
2023
Type
Video